Welcome to the MTA 2008 Customer Travel Survey Web Page!
About The SurveyEn Español

The survey will help MTA make decisions about transit improvements and infrastructure enhancements that will benefit New Yorkers. We encourage you to participate. All information is completely confidential and used only for purposes of this research effort. Learn about the $500 Weekly Drawing

Frequently Asked Questions - Learn why it's important for New Yorkers to participate in the survey

If you have any further questions about the survey, please contact Kimberly Hilsenbeck

Download Survey Materials
By Phone *Survey is faster by phone!*

To conduct the survey with one of our professional survey interviewers, call the toll free MTA 2008 Customer Travel Survey Hotline:

For English, call 800-591-8862
For English or Spanish, call 800-223-6234

Support is available from 9 a.m. to 10p.m. M-F and noon to 8 p.m. weekends

By Mail

You can also download copies of the survey materials to complete and send back to us.

Download Survey Materials

Travel Reporting Log - This is where you record your travel from the past 24 hours

Household Questionnaire - Use this to provide information about yourself and household members.


Click here for recent Press Coverage

If you misplace your return envelope, please send your completed materials to:

New York Customer Travel Survey
c/o NuStats
206 Wild Basin Road, A-300
Austin, Texas 78746